The staff here at AVTranz recently had a rash of daily and hourly transcripts that have been ordered. The staff has done a herculean job of producing consistent daily transcript from a 4-6 week complex civil case going on in a court in Nevada. Each day for the past two weeks, digital audio/video files are uploaded by the “court recorder” throughout the day to The Court Record Online, AVTranz’ secure rich media portal. The assigned AVTranz team of certified electronic transcribers access and download the files immediately so they can prepare the verbatim transcript. Drafts are sent back to our office in Phoenix, which are immediately sent to the client as PDF files, meanwhile our Quality Assurance group proofreads, assembles and formats the final printed transcript for delivery to the client by 10AM the next morning. In addition, throughout the trial there have been a number of special requests looking for hourly delivery of designated sections of transcript.

Our contact at the court recently made this comment:

“Thank you so much for being so helpful with all these extra requests. You are truly making my life so much easier through this trial.

Have a great evening!”

While the Nevada trial was going on, AVTranz was contacted by an out of state attorney, working on a matter here in Phoenix. She was interested in getting daily transcripts of some specific testimony from a trial that was ongoing in the Maricopa County Superior Court. AVTranz worked with the court to retrieve the digital recording and prepare the transcript of the required testimony as a daily, and delivered the transcript to the hotel where the legal team was camped out. The next day, during the trial, the paralegal contacted the AVTranz team via text message and requested that testimony from that day be prepared. For the next several days, AVTranz communicated with the paralegal via text messaging to take orders for daily and hourly transcript, prepare them and deliver them to court during trial or to the hotel in the evening. One of the members of the AVTranz team recently sent me this email:

“So, interesting story, we had an hourly today for an attorney from Los Angeles. We actually did most of the communication by text message because she was in court all day. When the paralegal picked up the transcript about 6 PM tonight, I talked to her for a couple minutes and she said she was really happy with our turnaround and service. She eventually started talking about the fact that she has to order transcripts from Court Reporters in California, and how much easier this process was for her. Just thought the team should know that they are doing a great job!”

The Judicial market throughout the US is rapidly implementing digital audio recording solutions to capture a “record of proceedings”. Questions about whether a reliable, efficient and accurate record (verbatim transcript) can be made from these recordings have long faded into the past. These recording systems are commonly used to capture an audio and video record in many types of court proceedings including Civil, Family, Justice, Municipal & Juvenile. They are also successfully used to capture a record in Federal Court (both US Bankruptcy and US District) and in criminal and felony courts across the country.

Some in the Legal and Judicial community still question whether or not they can receive “daily” transcript from digital recording in complex civil or criminal matters. As you can see from these situations and our client responses there should be no question, daily transcript is available! AVTranz can offer these services because we have invested in the correct relationship with the courts, a network of trained transcribers and a system to distribute the content all of which leads to a scalable organization that can deliver! We continue to work hard to provide our partners and our clients with unprecedented access to the court record, the highest level of customer service and to timely and accurate verbatim transcripts.